Welcome to Mertapp. Your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile applications.
Mertapp is committed to safeguarding your privacy and ensuring compliance with Google Play Store and Apple App Store privacy requirements, as well as applicable laws such as GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other global data protection regulations.
Google Play Store – mertapp
https://play.google.com/store/apps/developer?id=Mertapp
Apple App Store – Mert Korkmaz
https://apps.apple.com/us/developer/mert-korkmaz/id1733113390
1. Information We Collect
When you use Mertapp applications, we may collect different types of data to enhance user experience and app functionality.
1.1 Personal Information (User-Provided Data)
We may collect the following personal data when you use our applications:
- Name – If you choose to provide it for personalization.
- Email Address – For account creation, app functionality, and customer support.
- Profile Photo – If you upload a profile picture for app features.
1.2 Automatically Collected Information
To improve our apps’ performance and user experience, we collect the following non-personal data automatically:
- App Performance Data – Crash reports and diagnostics for troubleshooting.
1.3 Data Collected by Third-Party Services
We never share the data we collect from the apps with Third-Party Services.
2. How We Use Your Information
We use the collected information only to improve app functionality and user experience. Specifically, we use it for:
- Providing Core App Features – Ensuring the app works correctly.
- Personalization – Customizing the user experience based on preferences.
- Security and Fraud Prevention – Protecting against unauthorized access.
- Performance Analytics – Understanding app usage to make improvements.
- Bug Fixes and Troubleshooting – Identifying and resolving technical issues.
- Customer Support – Responding to user inquiries and support requests.
We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes.
3. Data Storage and Security Measures
We implement strict security measures to protect your data from unauthorized access, alteration, or loss.
- Encryption – Personal data is encrypted both in transit and at rest.
- Regular Security Audits – We periodically review security policies and protocols.
Data Retention Policy
We retain user data only as long as necessary for app functionality and legal compliance. Once the data is no longer required, we delete or anonymize it.
- Account-related data – Stored until you delete your account or request removal.
- Usage data – Retained for analytics but stored in an anonymized format.
- Support requests – Kept for a limited time to improve customer service.
4. Data Sharing and Third-Party Access
Mertapp does not share personal data with third-party advertisers or marketing firms.
5. User Rights and Privacy Controls
Depending on your location, you may have rights over your personal data, including:
5.1 Right to Access
You can request a copy of the data we have collected about you.
5.2 Right to Correct Data
If any data we hold is incorrect, you can request corrections.
5.3 Right to Delete Data
You can delete all your data and account yourself in the settings section of the mobile application or you can request data deletion by contacting us at [hezarfentech@icloud.com].
6. Children’s Privacy
Our apps are not intended for children under 13 years of age (or the equivalent minimum age in different regions).
- We do not knowingly collect personal data from children without parental consent.
- If we discover that we have collected data from a child without verification, we will delete it immediately.
If you believe we have collected information from a child, please contact us at [hezarfentech@icloud.com].
7. Compliance with Google Play and Apple App Store Policies
This Privacy Policy is designed to fully comply with:
✅ Google Play Developer Program Policies
✅ Apple App Store Review Guidelines (App Store Privacy Requirements)
✅ Global Data Protection Laws (GDPR, CCPA, COPPA, etc.)
Mertapp follows strict data protection protocols to ensure compliance with both Google and Apple’s guidelines on data collection, processing, and security.
8. Third-Party Services Used in Our Apps
Some Mertapp applications may integrate the following third-party services:
- Google Firebase (for analytics and crash reporting)
- Google Play Services (for app functionality)
- Apple Game Center (if enabled in certain games)
Each third-party service operates under its own privacy policy, and we recommend reviewing them separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be communicated through:
- An in-app notification.
- An update on our website.
Continued use of our apps after policy updates constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, you can contact us at:
📧 Email: [hezarfentech@icloud.com]
🌐 Website: [https://www.mertapp.com]
Summary of Key Points
✔ We collect name, email, and profile photo only to improve app functionality.
✔ We do not sell or share data with advertisers.
✔ We use encryption and security measures to protect your data.
✔ You can delete all your data and account yourself.
✔ We comply with Google Play and Apple App Store privacy policies.
